Privacy Policy

1. Who We Are

Pennington Transport provides transport, courier and delivery services across the UK. This privacy policy explains how we collect, use, store and protect your personal information when you use our website, contact us, request a quote, or use our services.

If you have any questions about this policy, you can contact us at: info@penningtontransport.co.uk.

2. Information We Collect

We may collect the following information when you contact us or request a quote:

• Your name
• Email address
• Phone number
• Collection and delivery details
• Message or enquiry details
• Vehicle, delivery or shipment requirements
• Website usage information through cookies

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Provide delivery quotes
• Arrange transport or courier services
• Contact you about your booking or delivery
• Improve our website and customer service
• Keep records for business, accounting and legal purposes

4. Legal Basis For Using Your Data

We only use your personal information where we have a lawful reason to do so. This may include responding to your request, providing a service, meeting legal obligations, or running our business properly.

5. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site. Cookies are small files stored on your device.

You can accept or decline cookies using the cookie banner on our website. You can also control cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information. We may only share your information where necessary, such as with service providers, drivers, delivery partners, IT support, payment providers, or where required by law.

7. How Long We Keep Your Information

We only keep your personal information for as long as necessary for the reason it was collected, including business, legal, tax, accounting or service record purposes.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

9. Your Rights

You may have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information where legally possible
• Object to certain uses of your information
• Withdraw consent where consent has been given

To make a request, please email: info@penningtontransport.co.uk.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.

11. Changes To This Policy

We may update this privacy policy from time to time. Any updates will be posted on this page with a revised last updated date.

12. Contact Us

For privacy questions or data requests, please contact:

Pennington Transport
Email: info@penningtontransport.co.uk
Website: www.penningtontransport.co.uk

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